General Conditions of Sale - Compra-vino

The present general conditions of sale regulate all the relations between the company BODEGAS TERRA, S.L.

Tel No. Customer service: 910609745

Fax No. Customer Service: 921 412 787

And its clients, from now on "The client".

Before making any transaction, the customer acknowledges knowing and declares accepting these conditions from the moment he clicks on the Accept button.

1. Particular conditions of sale

The customer acknowledges knowing, at the time of placing the order, the particular conditions of sale indicated on the screen (name, component price, weight, quantity, color, details of the products, cost of the benefits, etc.) and declares expressly accept them without reservation. The execution of the order and its confirmation by the client materialize the full and complete acceptance of the particular conditions of sale, only applicable to the order.

The customer can only buy alcoholic beverages if he is of legal age for it, that is, he is considered an adult in his country of nationality.

2. Order

The customer makes the order by clicking on the tab "add to cart." The order is added to a total that includes all items confirmed by the customer by clicking on the button "I accept the general conditions of sale and made the payment" in the menu bar.

3. Order confirmation

BODEGAS TERRA S.L. confirms the acceptance of your order to the customer via email. The sale will not end until the company BODEGAS TERRA, S.L. confirm the order BODEGAS TERRA, S.L. reserves the right not to confirm an order for a particular reason such as the supply of products, a problem relating to the order received (eg illegible document), an abnormal order or a foreseeable problem regarding the delivery Buy-Wine is inform the client. New orders can not be made until the customer has made the payment of sums owed for previous orders. Likewise, ownership of the merchandise will not be completely transferred until the company BODEGAS TERRA, S.L. receive the sums owed by the client.

4. Terms of delivery of orders

The customer will choose the place of receipt of the merchandise at the time of placing the order. BODEGAS TERRA, S.L. reserves the right to use all the necessary means to carry out the delivery of the products at the address indicated by the client. Deliveries will be made only in the territory of Spain (including the islands of the Balearic Islands, Canary Islands and Ceuta / Melilla).

Shipments to the Canary Islands, Ceuta / Melilla and outside the territory of Spain: By accepting the general conditions, the client agrees to pay the customs and local taxes.

5. Delivery deadlines

Deliveries will be made within a maximum period of 8 working days. If an item is not in stock at the time of placing the order, we will let you know and we will confirm the date it will be available again or we will propose an equivalent substitute product. The delivery is at the expense of the recipient.

6. Delivery and receipt of orders

Delivery costs are fixed in a table of ranges in the section "Shipping", depending on the place of delivery and the number of bottles containing the order (VAT included). When placing an order, the customer agrees to sign the receipt form presented by the person making the delivery, which may include all the observations it deems necessary. By signing the receipt form, the client acknowledges having received the number of packages indicated therein.

If the customer observes damaged products or lack of products, he must make a claim in the Customer Relations Service by e-mail info@compra-vino.com or by phone (+34) 91 060 97 45 in the maximum term 3 days

Any event, such as force majeure, sinister, strike, administrative decision or transport strike that delays, prevents or causes the supply to be exorbitant, constitutes, by express agreement, a clause of suspension or extinction of the obligations of the company BODEGAS TERRA, SL No compensation for the benefit of the client if the event takes place for more than 15 days. In these circumstances, the client will be exempted, completely and automatically, from his obligations regarding his order. The company BODEGAS TERRA, S.L. inform the client through any appropriate means and the same day that the event occurs so that he can freely cancel their orders by reply by mail or e-mail once the event is notified.

7. Shipping company

Deliveries will be made by a transportation agency during your normal business hours. Select the shipping address so that someone can receive the package.

8. Price

All prices are indicated in euros and include VAT. The price invoiced to the customer is the price indicated in the order confirmation sent by PURCHASE-WINE. The payment of the products and services can be made by credit card in a secure environment of the server of our provider, bank transfer or through your PayPal account. The charge on the customer's credit card will be made in euros 2 days after acceptance of the order by BODEGAS TERRA, S.L. retains ownership of the products until the customer fully pays the price of the products and services.

The payment of products and services can be made by credit card in a secure environment of our provider's server, bank transfer or through your PayPal account.

9. Products sheet

The photographs that show the products are given as an indication. The texts that accompany these photographs are the reproduction of information contained in the packaging or the instructions for use. The differences between photographs and products can only be minimal and do not affect the essential characteristics of the products. The color of the products displayed in the virtual store may differ from the actual color of the product.

10. Payment terms

The requested products will be delivered after payment by credit card (Master Card, Visa Card, American Express, JCB), bank transfer.

11. Security of private information (National Computer and Freedom Commission)

BODEGAS TERRA, S.L. You are required to protect your private information. The personal data collected during your connection to our commercial site will only be used to process your order. We will not sell, rent or disclose your personal data to any person (or third parties).

12. Information requested

By placing orders through the site www.compra-vino.com, you consent that the company BODEGAS TERRA, S.L. use personal data about you, communicated by you or collected through the operation of the site. This information (names, e-mail address, postal address, credit card number with its expiration date, etc ...) are necessary so that we can process your orders.

13. Security of personal data

Sending orders (containing information about your account) is done through a secure server. Likewise, message transmissions are protected against unauthorized access by third parties.

14. Warranty

The client will benefit from the legal guarantee of hidden defects in the products sold. All our products are designed and manufactured with the greatest possible care. However, the guarantee will not be valid if failures or damages occur due to incorrect handling, lack of maintenance or care contrary to our instructions for use. The buyer should consult the instructions and the appropriate recommendations found in the mode of use provided with the product.

15. Right to resend the goods and withdrawal period

You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification. The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired the material possession of the last of those goods. To exercise the right of withdrawal, you must notify us [Bodegas Terra, S.L. Crossing Avenida de Segovia, 28M 40195 Pol. Ind. Hontoria (Segovia) - Spain Telf. ​​(+34) 91 060 97 45 Email: info@compra-vino.com] your decision to withdraw from the contract through an unambiguous statement ( for example, a letter sent by postal mail, fax or email). You can use the withdrawal form model below, although its use is not mandatory. In order to comply with the withdrawal period, it is sufficient that the communication relating to the exercise by this party of this right be sent before the corresponding deadline expires.

The right of withdrawal shall not apply to contracts that refer to:

a) The supply of ready-made goods
according to the specifications of the
consumer and user or clearly
personalized

b) The supply of goods that can
deteriorate or expire quickly.

c) The supply of sealed goods that do not
are apt to be returned for reasons of
protection of health or hygiene and that
have been unsealed after delivery.

d) The supply of sound or video recordings
video sealed or programs
seals that have been
unsealed by the consumer and user
after delivery.

16. Intellectual Property

When you connect to the Internet site created by BODEGAS TERRA, S.L. holder of all intellectual property rights of the same, the client may not copy or download all or part of its content, without prior and express authorization of BODEGAS TERRA, S.L.

17. Get in touch with us

If you have any questions about the PURCHASE-WINE products, such as how to place your order or any questions:

• Telephone / 910609745

• Email: info@compra-vino.com