In case of withdrawal, we will refund all payments received from you, including delivery costs (with the exception of the additional costs resulting from the choice by you of a different mode of delivery to the least expensive mode of delivery). ordinary that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract.

We will proceed to make such refund using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund.

We may withhold reimbursement until you have received the goods, or until you have submitted proof of the return of the same, depending on which condition is met first.

You must return or deliver directly the goods or to [Bodegas Terra, S.L. Crossing Avenida de Segovia, 28M 40195 Pol. Ind. Hontoria (Segovia) - Spain], without any undue delay and, in any case, no later than within 14 calendar days from the date on which you communicate your decision of withdrawal of the contract. The deadline will be considered fulfilled if the goods are returned before the end of that period. You must assume the direct cost of returning the goods.

You will only be responsible for the decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and operation of the goods.

Withdrawal form model:

- Attention: Bodegas Terra, S.L., Avenida de Segovia Crossing, 28M 40195 Pol. Ind. Hontoria - Segovia (Spain).

- I hereby communicate / communicate that I give up my / we desist from our
contract of sale of the following good / benefit
of the next service.

- Order on / received on:

- Name of the consumer and user or of the
consumers and users:

- Address of the consumer and user or of the
consumers and users:

- Signature of the consumer and user or of the
consumers and users (only if the present
form is presented on paper) "

- Date:

Important!:

The right of withdrawal shall not apply to contracts that refer to:

a) The supply of ready-made goods
according to the specifications of the
consumer and user or clearly
personalized

b) The supply of goods that can
deteriorate or expire quickly.

c) The supply of sealed goods that do not
are apt to be returned for reasons of
protection of health or hygiene and that
have been unsealed after delivery.

d) The supply of sound or video recordings
video sealed or programs
seals that have been
unsealed by the consumer and user
after delivery.